FAQ - ZeroDrop Gear

Do you offer free shipping?
Yes - see the Shipping & Returns page for the exact coverage and delivery estimates.

When do you dispatch?
Same-day shipping (Please allow up to 24-48 hours during periods of high demand).

What if I don’t like it?
You’re covered by our 30-day money-back guarantee.

Does it work with my phone?
It’s compatible with most smartphones when attached to flat-back phone cases.

Will the strap dangle?
No - it auto-rewinds smoothly when released, keeping it tidy and tangle-free.

How strong is it?
Hold strength is rated up to 5 kg.

Can I use it as a stand?
Yes - it transforms into a stand for hands-free calls and videos.

Does it work with magnetic car mounts?
Yes - it supports magnetic mounts for navigation and storage.

How do I install it?
Clean your phone case, apply to a flat area, press firmly, and allow time for the adhesive to bond.

Country/region